The table below provides useful information about the .sla file extension. It answers questions such as:

A file extension is the set of three or four characters at the end of a filename; in this case.sla. File extensions tell you what type of file it is, and tell Windows what programs can open it. Windows often associates a default program to each file extension, so that when you double-click the file, the program launches automatically. Stereolithography (SLA or SL; also known as stereolithography apparatus, optical fabrication, photo-solidification, or resin printing) is a form of 3D printing technology used for creating models, prototypes, patterns, and production parts in a layer by layer fashion using photochemical processes by which light causes chemical monomers and oligomers to cross-link together to form polymers.

• What is the .sla file?
• What program do I need to open a .sla file?
• How can the .sla file be opened, edited or printed?
• How can I convert .sla files to another format?

Table of Contents

• 🔄 .sla file converters

We hope you find this page helpful and a valuable resource!

1 extension(s) and 0 alias(es) found in database

✅ Scribus Document

Other types of files may also use the .sla file extension.

🚫 The .sla file extension is often given incorrectly!

According to the searches on our site, these misspellings were the most common in the past year:

Is it possible that the filename extension is misspelled?

We found the following similar file extensions in our database:

🔴 Can't open a .sla file?

When you double-click a file to open it, Windows examines the filename extension. If Windows recognizes the filename extension, it opens the file in the program that is associated with that filename extension. When Windows does not recognize a filename extension, you receive the following message:

Windows cannot open this file:
example.sla
To open this file, Windows needs to know what program you want to use to open it...

If you don't know how to set the .sla file association, check the FAQ.

🔴 Can I change the extension of files?

Changing the filename extension of a file is not a good idea. When you change a file's extension, you change the way programs on your computer read the file. The problem is, changing the file extension does not change the file format.

If you have helpful information about the .sla file extension, write to us!

🔴 Rate our SLA page

Please help us by rating our SLA page on a 5-star rating system below. (1 star is poor, 5 star is excellent)

The Customer Service Hub provides the ability to track and manage case SLAs.

Track SLA details with Timer Control

You or the agent working on the case can see the SLA details right on the case form. See the next section to know what happens when an SLA is applied to a case form.

Case form with SLA applied

Only the failure time is tracked and saved on the case record. You can ask your system administrator or customizer to add a timer to the case form. The timer shows the time remaining to meet the SLA or the time elapsed since the SLA failed and takes into consideration the business hours. For example, if failure time is set to 5 days and business hours are 9:00 a.m. to 5:00 p.m., then you will see 5 days on the timer. If failure time is set to 10 hours, then you will see 1 day and 2 hours on the timer.

Note

It is recommended to use only Enhanced SLA because Standard SLA is deprecated. For more information, see Important changes coming in Dynamics 365 Customer Service.

Case form with Enhanced SLA applied

When an enhanced SLA is applied to a case, a related SLA KPI Instance record is created for each SLA KPI that is tracked for that case. On the Summary tab of the case record, you’ll see a timer that shows the time remaining to meet each SLA KPI. When a service rep puts a case on hold, the status of the SLA KPI Instance is set to Paused. You can see the time for which a case was on hold and the last time the case was put on hold. These details are not available on the case form by default, but your system customizer can add these fields on the case form for you.

The on-hold time is the time for which the case was set to a status that you defined as an On-Hold status in the System settings dialog box. More information: System Settings dialog box - Service tab.

When the service rep resumes a case, the status of the SLA KPI Instance record is updated. The following details are updated in the record if the SLA isn’t violated:

• Failure time
• Warning time
• Total time the case is on hold

If the service rep puts the case on hold after the warning time, then the warning time isn’t updated when the case is resumed.

Similarly, the status of the SLA KPI instance is updated when the first response time on a case is:

• Nearing expiry
• Has expired
• Has succeeded

Note

• The SLA timer continues to run after it is triggered or resumed. It includes the holiday hours, non-business hours, and pause time (only business hours) while projecting the SLA warning or failure time.
• The timer control auto-refreshes for Pause and Resume states to show the updated SLA. For all other states, you must refresh the page to view the refreshed SLA. Select ... and select Refresh on the command bar to refresh the SLA timer control.

You can now also apply SLAs on demand. More information: Apply SLA on demand

To learn more about adding a timer control to a case form, see Add a timer control to the Case form to track time against an SLA.

Apply a routing rule set

An active routing rule set is automatically applied to all automatically created cases. Perform the following steps to manually apply a routing rule to the existing or manually created cases:

1. In Customer Service Hub, select Cases. The My Active Cases page appears.
2. Select the cases for which you want to apply the routing rule, and on the command bar, select Apply Routing Rule. The routing rule will be applied for the selected cases.

Note

If you’re importing bulk records, and don’t want the routing rules to be applied to the cases that you’re importing, add a column Route Case to your spreadsheet, and add the value No for all the cases that you don’t want to route.

Use SLA on the Customer Service Hub records

Your system administrator can enable entities other than case for SLA. For the Customer Service Hub, the following other entities can be enabled for SLA:

• Account

• Contact

• All activity entities: Email, Task, Appointment, Phone Call, Social Activity

• All custom entities and activities

  With this enhancement, you can define metrics or key performance indicators (KPIs) to meet the service level for these entity records.

Sla Azure Netapp Files

Note

Stl Models Free Download

SLAs can only be created in the Dynamics 365 Customer Service. However, you can ask your system administrator or customizer to add a timer to your interactive experience forms to track the SLA KPI details in the Customer Service Hub.

Free Sla Files

To know more about how to create SLAs, see Define Service Level Agreements (SLAs).

See also

Sla Azure Files

Learn the basics of the Customer Service Hub
Use the Main form and its components